Terms and Conditions

Welcome to Gudora, a brand operated under Rabbitwin Enterprises.
By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Overview

This website is owned and operated by Rabbitwin Enterprises.
Throughout the site, the terms “we”, “us”, and “our” refer to Gudora.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age
• You are legally capable of entering into binding contracts
• You will use the website in accordance with these Terms

3. Products & Services

Gudora offers nuts, dried fruits, seeds, and whole & powdered spices.

We strive to ensure:

• Accurate product descriptions
• High-quality, clean-label products
• Transparent communication

However, we do not guarantee that product descriptions or other content are completely error-free.

4. Pricing & Payments

• All prices are listed in INR (₹)
• Prices are subject to change without prior notice
• Payments must be made through approved payment methods available on the website

We reserve the right to refuse or cancel any order due to pricing errors or suspicious activity.

5. Order Acceptance & Cancellation

• Orders are confirmed only after successful payment
• We reserve the right to cancel orders due to:
  • Product unavailability
  • Errors in pricing or information
  • Suspected fraudulent activity

Customers may cancel orders before dispatch only.

6. Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy.
Delivery timelines are estimates and may vary due to external factors.

7. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.
Customers are advised to review the policy before making a purchase.

8. User Responsibilities

By using this website, you agree:

• Not to misuse or interfere with website functionality
• Not to engage in fraudulent activities
• To provide accurate and complete information

9. Intellectual Property

All content on this website, including:

• Logos
• Images
• Text
• Graphics

is the property of Gudora / Rabbitwin Enterprises and is protected by applicable laws.

Unauthorized use or reproduction is strictly prohibited.

10. Limitation of Liability

Gudora shall not be held liable for:

• Indirect or incidental damages
• Delays caused by third-party logistics providers
• Misuse of products after delivery

All products are sold “as is” without any warranties beyond those required by law.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your data.

12. Modifications to Terms

Gudora reserves the right to update or modify these Terms at any time.
Changes will be effective immediately upon posting on the website.

13. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of courts in Lucknow, Uttar Pradesh.

14. Contact Information

For any questions regarding these Terms, please contact us:

📧 Email: care@gudora.in